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Last updated: November 28, 2025

Privacy Policy

How we collect, use, and share personal data when you use Intriq.

Thank you for using Intriq. This Privacy Policy explains how Intriq Systems Inc. handles personal data on the Site and Service. If you do not agree with this Policy, please do not use the Service.

1. What This Privacy Policy Covers

This Policy explains how Intriq Systems Inc. (“Intriq”, “we”, “us”, “our”) collects, uses, and shares personal data when you use the Intriq website at intriq.systems (the “Site”) and our web application, APIs, and related services (the “Service”).

  1. We act as a data controller for the personal data we collect for our own purposes (for example, account, billing, support, and marketing data).
  2. We act as a data processor for Customer Data that our customers upload or connect (for example, contacts, company records, notes, calendar or email metadata). We handle that data only on our customer’s instructions.
  3. If your personal data is in Customer Data, please contact the relevant customer (for example, your employer) because they control that data.
  4. This Policy does not cover anonymized or aggregated data, or information about our employees, contractors, or job applicants.

2. Information We Collect

2.1 Information you provide

Data you submit directly when creating or using your account and adding content to the Service.

  1. Account and registration: name, email, organization name and role, password or single sign-on identifier, and any profile details you add.
  2. Organization and billing: billing contact details, billing address, tax details (if applicable), and subscription/transaction information. Payment card data is handled by our payment processor; we do not store full card numbers.
  3. Customer Data you upload or connect: contact information, company records, relationship notes and tags, relationship strength, calendar metadata (meeting times, participants, subject lines) and email metadata (sender, recipient, subject, timestamps) where connected. You control what is uploaded.
  4. Support: details you share in support requests (name, contact details, message content, files/screenshots/logs).
  5. Marketing subscriptions: contact details and preferences if you sign up for newsletters, waitlists, or updates.

2.2 Information from third parties

Data we receive from integrations, identity providers, and partners when you connect or interact with them.

  1. Single sign-on providers (e.g., Google or Microsoft): name, email, profile photo, and unique identifier to create and manage your account.
  2. Connected tools and integrations (e.g., email, calendar, CRM): personal data passed through those tools as configured; this becomes Customer Data under our customer agreement.
  3. Service providers and partners: limited business contact details and engagement information that help with analytics, marketing, or lead generation.

2.3 Information collected automatically

Technical and usage information collected from your device and browser when you interact with the Site or Service.

  1. Technical and usage data: IP address, browser, device and OS, language, referrer, pages visited, timestamps, and in-product actions (pages viewed, buttons clicked, features used).
  2. Cookies and similar technologies for security, authentication, preferences, performance, analytics, and marketing measurement. You can control cookies via your browser; blocking all cookies may affect the Service.

3. How We Use Personal Data

  1. Operate, maintain, and improve the Site and Service.
  2. Create and manage accounts and organizations.
  3. Provide features such as contact mapping, relationship scoring, and network insights.
  4. Process payments and manage subscriptions.
  5. Provide support and respond to inquiries.
  6. Send service announcements, security alerts, and administrative messages.
  7. Send marketing communications where permitted and in line with your choices.
  8. Monitor, prevent, and detect fraud, abuse, or security incidents.
  9. Comply with legal obligations and enforce our terms.
  10. Use aggregated or de-identified data to improve the Service. We do not sell personal data and we do not use Customer Data to train public models or to advertise.

4. How We Share Personal Data

  1. Service providers (including Supabase for hosting, database, auth, and storage) that support the Service under confidentiality and security commitments.
  2. Other authorized users in your organization, according to workspace settings (for example, relationships or notes you log).
  3. Professional advisers such as lawyers, accountants, and auditors where needed.
  4. Corporate transactions such as a merger, acquisition, financing, or sale of assets, subject to appropriate protections.
  5. Legal and safety needs, when required to comply with law, respond to lawful requests, enforce our terms, or protect rights, property, or safety.
  6. Aggregated or de-identified information that does not identify you personally.

5. Data Retention

  1. We retain personal data while your account is active and for a reasonable period afterward for the purposes described in this Policy.
  2. Customer Data remains until the workspace owner deletes it or the account is terminated. Deleted data may persist in backups until those roll off according to our schedules.
  3. We may retain billing records, audit logs, and security logs as required by law or for legitimate business purposes.

6. Security

  1. We use measures such as encryption in transit, access controls, role-based permissions, monitoring, and regular backups.
  2. Access to production systems is limited to authorized personnel with a business need.
  3. No system is perfectly secure. If we learn of a security incident affecting personal data, we will notify you where required by law.

7. International Transfers

We may store and process personal data in countries other than where it was collected. Our primary hosting is provided via Supabase infrastructure in the United States and EU regions. Where required, we use safeguards such as standard contractual clauses or equivalent mechanisms.

8. Your Rights and Choices

  1. Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to request data portability.
  2. For Customer Data, contact the relevant customer (for example, your employer) because they control that data.
  3. For data where we are the controller, contact us using the details below. We may need to verify your identity.
  4. You can opt out of marketing emails via the unsubscribe link in those emails.
  5. You may have the right to complain to a data protection authority in your region.

9. Children

The Service is not intended for children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you, for example by email or by posting a notice in the Service. The “Last updated” date shows when the latest changes took effect.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@intriq.systems.