Terms & Conditions

Introduction

These Terms of Service (the "Terms") govern your access to and use of Intriq, including our mobile applications, websites, software, services, AI-assisted features, cloud sync features, subscription services, and related functionality (collectively, the "Service").

By creating an account, downloading the app, subscribing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

In these Terms, "Intriq", "we", "us", or "our" refers to Fang Ventures Private Limited, a company incorporated in Singapore. "You" or "your" refers to the person accessing or using the Service.

Description of the Service

Intriq is a relationship-memory and personal knowledge application. The Service allows users to capture notes, organise information about people and relationships, create or manage reminders, generate timelines, record events, tag people, create family or relationship links, search personal memories, and use AI-assisted features to suggest candidate facts, reminders, summaries, insights, or responses.

The Service is intended for personal productivity, relationship management, and memory assistance. It is not intended to be a legal, medical, financial, psychological, human resources, compliance, evidentiary, archival, emergency, or professional advisory system.

Eligibility

You must be at least 13 years old, or the minimum age required in your country of residence, to use the Service. If you are under the age of majority in your jurisdiction, you may only use the Service with the consent and supervision of a parent or legal guardian.

By using the Service, you represent and warrant that:

1. you have legal capacity to enter into these Terms
2. your use of the Service complies with applicable laws and regulations
3. you are not prohibited from using the Service under applicable law
4. any information you provide to us is accurate and complete

Account registration and security

You may need to create an account to access certain features of the Service. You agree to provide accurate, complete, and current information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us promptly if you suspect unauthorised access to or use of your account.

We are not responsible for losses arising from your failure to safeguard your account credentials, except where such losses are caused by our failure to comply with applicable law.

User Content

"User Content" means any information, data, text, notes, files, records, images, contact details, names, relationship information, memories, reminders, events, tags, family-tree information, messages, prompts, feedback, or other content that you create, upload, submit, import, store, process, or transmit through the Service.

You retain ownership of your User Content. We do not claim ownership over your private notes, relationship records, people profiles, or other User Content.

By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, display, back up, analyse, and otherwise use your User Content only as necessary to:

1. provide, maintain, secure, and improve the Service
2. operate account, sync, search, reminder, and AI-assisted features
3. provide customer support
4. comply with legal obligations
5. detect, prevent, and address security, fraud, abuse, or technical issues
6. enforce these Terms

This licence continues for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, maintain backups, or protect legitimate business and security interests.

Information about other people

The Service may allow you to store information about other individuals, including names, contact details, relationship descriptions, personal notes, events, reminders, family links, impressions, preferences, or other personal information.

You are solely responsible for ensuring that you have the lawful right, authority, consent, or other valid basis to collect, record, store, upload, process, or use information relating to other individuals through the Service.

You agree that you will not use the Service to:

1. unlawfully collect, store, or process information about another person
2. monitor, track, profile, or surveil another person without lawful authority or consent where required
3. harass, stalk, intimidate, dox, threaten, exploit, or harm another person
4. create unlawful or discriminatory profiles about another person
5. store defamatory, abusive, invasive, or unlawful content about another person
6. make automated or consequential decisions about another person's employment, credit, insurance, housing, healthcare, education, legal rights, or access to services
7. violate another person's privacy, confidentiality, intellectual property, or other rights

You are responsible for the accuracy, lawfulness, appropriateness, and consequences of any information you enter about other people.

Sensitive information

You should not enter, upload, or store sensitive personal information unless you have a lawful basis and a legitimate need to do so. Sensitive information may include information relating to health, medical conditions, mental health, biometric data, sexual life, children, financial accounts, government identifiers, political opinions, religious beliefs, criminal allegations, ethnicity, trade union membership, or other protected characteristics.

If you choose to store sensitive information, you do so at your own risk and remain responsible for complying with applicable laws and obtaining any required consent.

AI-assisted features

The Service may include AI-assisted features that help generate summaries, extract candidate facts, suggest reminders, organise relationship information, provide search results, generate responses, create titles, or produce other outputs ("AI Outputs").

AI Outputs are generated using automated systems and may be inaccurate, incomplete, outdated, misleading, inappropriate, or unsuitable for your circumstances. AI Outputs are provided for convenience only and should not be treated as verified facts, professional advice, or a substitute for your own judgement.

You are responsible for reviewing, editing, confirming, rejecting, or deleting AI Outputs before relying on them. Candidate memories, reminders, relationship links, summaries, events, or other AI-generated suggestions should not be treated as accurate unless you have reviewed and confirmed them.

We do not guarantee that AI-assisted features will:

1. correctly understand your notes or intentions
2. extract accurate facts or reminders
3. avoid omissions, hallucinations, or errors
4. preserve context or nuance
5. produce appropriate or complete responses
6. achieve any personal, professional, emotional, social, or relationship outcome

You must not use AI Outputs as the sole basis for legal, medical, financial, psychological, employment, safety, or other important decisions.

Third-party service providers

To provide certain features, we may use third-party service providers, including cloud infrastructure providers, database providers, AI technology providers, authentication providers, payment processors, subscription management providers, analytics providers, crash reporting providers, security providers, and customer support tools.

Where AI-assisted features are enabled, selected User Content, prompts, metadata, embeddings, or related information may be processed by third-party technology providers to generate AI Outputs, perform semantic search, create summaries, or provide related functionality.

Your use of third-party services may also be subject to those third parties' own terms, privacy policies, and practices. We are not responsible for third-party services except to the extent required by applicable law.

Privacy

Our collection, use, disclosure, retention, and protection of personal data is described in our Privacy Policy. By using the Service, you acknowledge that you have read and understood our Privacy Policy.

Acceptable use

You agree not to misuse the Service. You must not:

1. use the Service for unlawful, harmful, fraudulent, abusive, defamatory, invasive, or discriminatory purposes
2. upload or store content that infringes intellectual property, privacy, confidentiality, or other rights
3. use the Service for stalking, harassment, coercion, surveillance, intimidation, doxxing, or exploitation
4. attempt to reverse engineer, decompile, copy, scrape, or extract the Service's source code, models, systems, or non-public functionality
5. interfere with, disrupt, overload, damage, or compromise the Service or its infrastructure
6. bypass security, access controls, rate limits, subscription controls, or technical restrictions
7. use bots, crawlers, automated scripts, or unauthorised tools to access or extract data from the Service
8. upload malware, viruses, harmful code, or malicious content
9. impersonate another person or misrepresent your identity or affiliation
10. sell, rent, sublicense, or commercially exploit the Service without our written consent
11. use the Service to train, benchmark, or develop competing products without our written consent
12. use the Service in a way that may create legal, security, operational, or reputational risk for us
13. encourage or assist anyone else to do any of the above

Subscriptions, billing, trials, and renewals

Certain features may require a paid subscription. Subscription terms, prices, billing intervals, trial periods, renewal terms, and cancellation options will be displayed before purchase.

If you purchase a subscription through the Apple App Store, Google Play Store, or another app marketplace, your purchase, billing, renewal, cancellation, and refund rights are governed by that marketplace's terms and policies.

Unless cancelled before the renewal date, subscriptions may automatically renew. You are responsible for cancelling your subscription through the relevant app store or payment provider before the renewal date if you do not wish to continue.

We may change subscription features, prices, plans, or billing terms from time to time, subject to applicable law and marketplace requirements. Where required, we will provide notice or obtain consent before changes take effect.

Refunds

Refunds for purchases made through the Apple App Store, Google Play Store, or another app marketplace are handled according to that marketplace's refund policies. We do not control marketplace refund decisions unless applicable law requires otherwise.

For purchases made directly through us, refund eligibility will be determined according to the refund terms presented at the time of purchase and applicable law.

App store and platform terms

Your use of the Service may also be subject to the terms, conditions, and policies of Apple, Google, or other platforms through which you download, access, purchase, or subscribe to the Service.

If these Terms conflict with applicable app marketplace terms, the marketplace terms may apply to the extent required by that marketplace.

Intellectual property

The Service, including its software, design, user interface, features, trademarks, logos, algorithms, systems, workflows, documentation, and other materials, is owned by us or our licensors and is protected by intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your personal or internal purposes.

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works based on the Service except as expressly permitted by these Terms or applicable law.

Feedback

If you provide suggestions, ideas, comments, bug reports, feature requests, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, commercialise, and incorporate that feedback into the Service without restriction or compensation to you.

Data export and deletion

We may provide features that allow you to export or delete certain User Content. You may also request account deletion or data deletion as described in our Privacy Policy and Data Deletion Policy.

Deletion may not be immediate. Deleted information may remain in backups, logs, or records for a limited period where reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, enforcement of these Terms, or technical operations.

Service availability and changes

We may modify, suspend, discontinue, or restrict access to all or part of the Service at any time, with or without notice, subject to applicable law.

We do not guarantee that the Service will be uninterrupted, secure, error-free, or available at all times. Features may be unavailable due to maintenance, technical issues, third-party service failures, network issues, security incidents, legal requirements, or other reasons.

The Service is not a guaranteed reminder system, archival system, compliance system, emergency system, or system of record. You are responsible for maintaining independent backups of important information.

Third-party services and links

The Service may integrate with or link to third-party services, websites, app stores, authentication providers, contact providers, cloud services, AI providers, payment providers, or other external services. We do not control and are not responsible for third-party services, content, availability, security, privacy practices, or terms.

Your use of third-party services is at your own risk and may be governed by separate terms and privacy policies.

Suspension and termination

We may suspend or terminate your access to the Service, with or without notice, if:

1. you breach these Terms
2. you fail to pay applicable fees
3. your use creates security, legal, operational, reputational, or commercial risk
4. you misuse the Service or violate another person's rights
5. we are required to do so by law, court order, regulator, platform provider, or third-party service provider
6. your account is inactive for an extended period (we will treat an account as inactive if you have not logged in or used the Service for a continuous period of 24 months, and we will give you at least 30 days' prior notice by email before suspending or deleting an inactive account, subject to applicable law)
7. we discontinue the Service

You may stop using the Service at any time. You may request account deletion in accordance with our Privacy Policy and Data Deletion Policy.

Upon termination, your right to access and use the Service will cease. Provisions relating to intellectual property, User Content, privacy, data retention, disclaimers, limitation of liability, indemnity, dispute resolution, and any provisions intended to survive termination will continue to apply.

Disclaimers

To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise.

We disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, security, and uninterrupted operation.

We do not warrant that:

1. the Service will meet your expectations or requirements
2. the Service will be uninterrupted, secure, error-free, or free from harmful components
3. AI Outputs will be accurate, complete, appropriate, or reliable
4. reminders, notifications, sync, search, or storage features will function without error
5. data will never be lost, corrupted, delayed, or unavailable
6. relationship, personal, professional, social, emotional, or commercial outcomes will result from using the Service
7. defects or errors will be corrected

Limitation of liability

To the maximum extent permitted by law, we and our affiliates, officers, directors, employees, contractors, agents, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including loss of profits, loss of revenue, loss of business, loss of goodwill, loss of data, loss of opportunities, emotional distress, reputational harm, relationship harm, or costs of substitute services, whether based on warranty, contract, tort, negligence, statute, or any other legal theory.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of:

1. the amount you paid to us for the Service in the twelve months before the event giving rise to the claim
2. SGD 100

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the fullest extent permitted by applicable law.

Indemnity

You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, demands, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or relating to:

1. your use or misuse of the Service
2. your User Content
3. information you store or process about other individuals
4. your breach of these Terms
5. your violation of applicable law
6. your violation of another person's rights, including privacy, confidentiality, intellectual property, or data protection rights
7. your reliance on AI Outputs
8. your failure to obtain required consent, authority, or lawful basis for processing information about another person

Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as by posting the updated Terms in the app or on our website, or by sending an email or in-app notice.

The updated Terms will take effect on the date stated in the updated version. Your continued use of the Service after the effective date means you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

Governing law and dispute resolution

These Terms are governed by the laws of Singapore, without regard to conflict-of-law principles.

You agree that the courts of Singapore will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, unless applicable consumer protection law requires otherwise.

Apple App Store additional terms

If you obtained the Service through the Apple App Store, the following additional terms apply, and in the event of a conflict between these terms and the rest of these Terms, the following terms prevail with respect to your use of the Service on Apple devices:

1. Acknowledgement. These Terms are concluded between you and Fang Ventures Private Limited only, and not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the Service and its content. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Service.
2. Scope of licence. The licence granted to you for the Service is limited to a non-transferable licence to use the Service on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Service may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.
3. Maintenance and support. We are solely responsible for providing any maintenance and support services with respect to the Service, as specified in these Terms or as required under applicable law. Apple has no obligation whatsoever to furnish maintenance and support services with respect to the Service.
4. Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Service to you (if any). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
5. Product claims. You and we acknowledge that we, not Apple, are responsible for addressing any claims relating to the Service or your possession and use of the Service, including but not limited to: (i) product liability claims; (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the Service's use of the HealthKit and HomeKit frameworks (if applicable).
6. Intellectual property rights. You and we acknowledge that, in the event of any third-party claim that the Service or your possession and use of the Service infringes that third party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such intellectual property infringement claim.
7. Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Developer name and address. Our contact information for end-user questions, complaints, or claims with respect to the Service is set out in the Contact section of these Terms.
9. Third-party terms of agreement. You must comply with applicable third-party terms of agreement when using the Service.
10. Third-party beneficiary. You and we acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of these Terms.

Google Play additional terms

If you obtained the Service through the Google Play Store, the following additional terms apply:

1. these Terms govern your use of the Service, and the Google Play Terms of Service govern your use of Google Play
2. we, not Google LLC ("Google"), are solely responsible for the Service and for the support, maintenance, warranties, and any product liability claims relating to the Service
3. Google has no obligation to furnish any maintenance or support services in respect of the Service
4. nothing in these Terms is intended to confer rights on Google as a third-party beneficiary except to the extent the Google Play Developer Distribution Agreement requires otherwise

Sanctions and export controls

You represent and warrant that:

1. you are not located in, under the control of, or a national or resident of any country subject to comprehensive U.S., EU, UK, UN, or Singapore sanctions (currently including Cuba, Iran, North Korea, Syria, and the non-government-controlled regions of Ukraine)
2. you are not listed on, or owned or controlled by a party listed on, any sanctions, denied parties, debarred parties, or prohibited or restricted parties list maintained by the U.S. Office of Foreign Assets Control, the U.S. Department of Commerce, the U.S. Department of State, the European Union, the United Kingdom, the United Nations, or the Monetary Authority of Singapore
3. you will not use, export, re-export, transfer, or make available the Service in violation of any applicable sanctions, export-control, or anti-boycott law
4. you will not use the Service to develop, design, manufacture, or produce nuclear, missile, chemical, or biological weapons or other prohibited end uses

We may suspend or terminate your access to the Service immediately, without liability, if we have a reasonable basis to believe you have breached this clause.

General provisions

Contact

If you have questions about these Terms, contact us at:

Email: support@intriq.app

Company: Fang Ventures Private Limited

Address: Singapore